NEED TO KNOW.

We know there are some things you will want to know so we have listed some frequently asked questions below. But guess what – best you call in and have a chat with one of our team and the coffee is on us. Who says you cannot have something for nothing ?

So what are you waiting for?

FAQ.

Studio & Pool Facilities

Can the spin bikes and studio room/equipment be used during the day?

Yes spin and studio can be used at any time during the day except for when classes are taking place.

Do swim caps have to be worn in the pool?

Yes only in the main pool. Jacuzzi and steam room do not require swim caps.

What if I forget my swim cap?

Swim caps can be purchased from reception for £2.

What is the reason for the use of swim caps?

Cleanliness and to keep the pool clean and hygienic

Is the pool heated?

Yes we have a  12.5m heated pool.

What is the time for the last swim / use of gym ?

The last swim takes place 15 minutes before the gym closes to allow us to clean and prepare the pool, gym and changing rooms for the following day.

Is there a coffee bar in the facility?

Yes we have a coffee bar. We sell coffee, tea, flavoured tea, flapjacks, muffins, plain and flavoured water and a range of fresh fruit smoothies made by our resident Barista Scott ‘Smoothie‘ McClay. We also provide a seating area beside the pool for everyone to enjoy a cuppa and a chat.

Membership & 4ward Swim School

Do I have to be a member to use the gym/pool/classes?

No – everybody is welcome to pay us a visit and use the facilities. Each individual class is £5 each which includes gym and pool before or after the class and to use  the gym and pool on a visit is £5 for both.

Do all memberships have to be paid through Direct Debit?

No – Direct Debit are a monthly memberships payment options. Other memberships can be paid quarterly, every 6 months or annually via cash or card.

Are towels provided ?

Towels are not provided but if you have forgotten one we can loan you a towel from reception for £1 to cover laundry requirements

How do I book swimming lessons for my child ?

Search for the 4ward Swim School on Facebook and all the details you require are there.

Groups and Classes

How do I book a class ?

Simply give us a call up to 24 hours in advance of the class and we will let you know if places are available.

How many participants are in each class ?

Class numbers vary but the number by class can be found by visiting the Fitness Class section on the website.

Gym & Personal Training

How do I book a Personal Training Session ?

Simply ask at reception and we will arrange a personal trainer to contact you.

© Copyright Transparency Communications